We realize that email contains our customers’ private data.

This is why security and privacy are our top priority.

Database lock smData security

A+ Grade from Qualys SSL Labs!

Your emails never leave your server
SaneBox never takes possession of them, and only analyzes headers to determine what's important.

Your credentials are safe
SaneBox needs access to your Inbox, which means we need your password or OAuth token. Your credentials are encrypted with proven public key cryptography, and placed on a server that's unreachable from the public Internet.

Your data is completely private
SaneBox algorithms analyze the patterns in your email behavior (which emails you open, which emails you respond to, how quickly, etc) to determine what’s important to you. We never look at the content of your emails.

Active Directory integration
IT administrators can authenticate user account without ever exposing credentials via Active Directory on MS Exchange, Google Apps provisioning, or IBM Notes Delegation. In this case not only your email data, but even your login credentials never leave your server.

Network shield smNetwork security

Our mail processing servers never accept connections from the public Internet. All network access is provided through encrypted VPN tunnels via a bastion server. From there, our servers are accessed by our authenticated engineers via SSH, and all access is logged and audited. There are no exceptions.

Server shield smPhysical security

SaneBox uses an accredited services provider which means we take security, data integrity and business continuity very seriously.

We insist on the operators providing the same physical access restrictions and controls to meet and surpass ISO standards. We require all of our data center operators to have and maintain ISO accreditation and to operate at the highest standards of physical security.

    These standards include:

  • Access approval and recording at the perimeter, the building and the data center suites.
  • Pre-approved access requests via our ticketing system
  • ID checks at reception with photo-id requirement. (passport/driving license)
  • 24/7 CCTV and on-site security monitoring
  • Biometric and key-fob controls at all entry/exit points so that all movement is recorded
  • Access control expiry (date and time)
  • Roof to ceiling enclosures to prevent unauthorised physical access within the data center suites.
  • Racks are locked at all times and require a staff member to unlock them.
  • Cabling is secured within overhead cable trays

Member shield smPersonnel security

Each of our personnel is hand picked, fully vetted with internal methods. Only select senior engineering personnel are allowed to access our production servers, and access logs are kept at all times.

Using SaneBox is safe and easy!

Most services authorize SaneBox without a password.
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Some create a unique passkey just for SaneBox.
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We care deeply about your privacy and security.